Within Australia: Item(s) will be shipped within 2 working days after payment is received, and will typically take 3~10 working days to be delivered to your address, please note that the address must be a physical address, i.e, not a PO Box.
Delivery will be made only once to the specified address, if undelivered, the item will be returned to depot for pick-up and a note will be left. However, special instructions may be made on “Order Notes”, eg. if undelivered, please leave the item with Mrs Jones next door at 10 Shogun Street.
International Orders: For International orders, delivery charges, customs duties, taxes and brokerage fees are your responsibility as we have no control over and cannot predict how much these may be. International buyers are wholly responsible for all applicable taxes and import duty as regulated within their respective country.
PLEASE READ BEFORE MAKING PAYMENT ON BOARDS TO BE FREIGHTED:
Shogun Surfing has sourced a reliable, efficient, and secure freight company. We arrange freight on your behalf at your own risk, however, optional freight insurance may be taken at an extra cost. Alternatively you can organise a collection by a freight company of your choice to pick up the merchandise. Our preferred freight company for online purchase, will provide you with a reference number to track your order. Every single board (Surfboard/SUP) is examined and is ensured defect free before leaving the warehouse. We make sure the accessories are in the box and this is signed off on before shipping the boards (surfboards/ SUP’s). We take drastic measures to ensure our boards (surfboards/ SUP’s) arrive safely at your door and take all precautions to ensure our boards (surfboards/ SUP’s) are packaged adequately before leaving our warehouse. If your board (surfboard/ SUP) is damaged in transit by a third party we will not be held liable.